Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, including: • Contact information (name, email address, phone number) • Shipping and billing information • Order history and product preferences • Communications you have with us We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and browsing time.
2. How We Use Your Information
We use the collected information to: • Process and ship your orders • Communicate with you about your order or inquiries • Send updates about products and promotions (with your consent) • Improve our website and user experience • Comply with legal obligations and prevent fraud
3. Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with: • Service providers who help us operate our business (payment processing, shipping) • Legal authorities when required by law • Business partners with your express consent
4. Data Security
We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. We use SSL encryption for all transactions and store data on secure servers.
5. Your Rights
You have the right to: • Access your personal information • Correct inaccurate information • Request deletion of your data • Object to processing of your data • Withdraw your consent at any time To exercise these rights, contact us through our contact form.
6. Cookies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can configure your browser to reject cookies, although this may affect site functionality.
7. Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "last updated" date.
8. Contact
If you have questions about this privacy policy or how we handle your information, contact us through our contact form or email us at hello@louva.shop